For product-focused businesses and eCommerce brands, managing finances across multiple platforms—marketplaces, websites, and offline channels—can quickly become complex. Without an integrated accounting solution, reconciling sales, tracking inventory, and ensuring tax compliance becomes a time-consuming and error-prone process.

•High volume of transactions across platforms like online stores and marketplaces

•Manual reconciliation of payments, orders, and returns across different sources

•Difficulty tracking inventory, especially during promotions or sales events

•Complex tax filing, especially with varying GST across products and locations

•Lack of real-time financial visibility, affecting cash flow decisions

The company implemented Zoho Books, integrating it with its eCommerce ecosystem to automate invoicing, inventory management, and tax compliance. With real-time updates and automation, the finance team could manage thousands of transactions efficiently without increasing overhead.

Key capabilities included:

•Seamless integration with online sales platforms and payment gateways

•Automated invoice generation for each order, including returns and cancellations

•Real-time inventory tracking, reducing stockouts and over-ordering

•GST-ready compliance tools for streamlined filing

•Dashboards and reports for tracking revenue, expenses, and profit margins

•Saved significant time by eliminating manual entries and reconciliation

•Improved accuracy in financial reports and tax filings

•Better inventory control, especially during flash sales and high-volume periods

•Scalable infrastructure to support growing SKUs and order volumes

•Enhanced business insights, enabling smarter purchasing and pricing decisions

For eCommerce and D2C brands, agility and accuracy in finance are key to scaling. Zoho Books empowers businesses to automate back-end operations, keep finances in check, and focus on growth—all from a single, integrated platform.